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Connecting from off-campus: Less Common Problems

This guide tells you how to connect to the library resources from off campus and offers some troubleshooting tips if you run into problems.

School District/Health Care Facility

Many school districts and health care facilities have restrictions on internet use.  If you are having difficulty accessing the libraries' databases from your school district or work place, you may want to ask your technology support staff about the use of a proxy server. Your employer may also have restrictions on access to secured websites.

You may be able to access the library resources by logging in first at http://desktop.uttyler.edu.

Chat with us

We're available to chat with you during library hours.

Get Help

If you need more help, please contact the library:

Please include the following information:

  • Name of database/resource you are accessing
  • The problem you encountered
  • Error messages seen
  • Steps taken
  • Browser name
  • Your location (on-campus, home, etc.)